Question 1

Can RecoKit recommend products without sales history?

Accepted Answer

Yes. RecoKit analyzes product content and relationships to generate recommendations from day one, before clicks or purchases are available.

Question 2

Does RecoKit also work for stores with existing sales?

Accepted Answer

Yes. Behavioral signals progressively refine the ranking while semantic catalog signals keep new, niche and long-tail products eligible instead of showing only best-sellers.

Question 3

What happens when a new product is added?

Accepted Answer

The product is indexed from its description, attributes, category and available images. It can be recommended before its first sale, then its ranking evolves with real interactions.

Question 4

What happens to products beyond my plan's AI allowance?

Accepted Answer

Active products beyond the plan's AI allowance remain recommendable. They keep catalog-based similar products, observed co-purchases and a classical cold-start mechanism that transfers relationships from nearby products. Product-family rules filter allowed associations and critical compatibility. This mode uses neither LLM validation nor shopper-facing generated copy.

Question 5

How many monthly orders are included?

Accepted Answer

Discovery includes 50 orders per month, Starter 1,000, Growth 5,000 and Pro unlimited orders.

Question 6

What happens when the monthly order limit is reached?

Accepted Answer

RecoKit notifies the merchant as usage approaches the allowance. Recommendation delivery is paused after the applicable limit and resumes after the monthly reset or a plan upgrade.

Question 7

Can I control recommendations and bundles?

Accepted Answer

Yes. Merchants can review recommendations, apply exclusions and adjustments, and configure complementary product bundles according to their integration and plan.

Frequently asked questions

Plans at a glance

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